Track It!

Qlik for Numara® Track-It! ®

For 20 years, Numara® Track-It! ® help desk and asset management software has been the choice for small to medium-sized businesses. Worldwide Track-It! a widely used incident tool.

The heart of the Track-It! family is the Track-It! Helpdesk, which gives you a 360 degree view of your incidents, problems and change requests. Especially for the service management software of Track It! Victa has developed a fully dynamic and interactive management dashboard. The dashboard provides a complete overview of all registered incidents within the organization.

Time-to-value

The Track-it! incident monitor can be rolled out within hours. The result is a powerful BI solution that can be quickly implemented throughout your organization, resulting in a fast time to value and a high ROI.

Get started quickly with a SIB (Seeing is Believing)

We are convinced of the power of this application and offer you the opportunity to become acquainted with this product on your own data without obligation. With the SIB you get Track-it! and the corresponding Qlikview of Qlik Sense software available for free for four weeks. After this period you can decide whether the monitor offers added value for your organization.

How works Qlik for Track-It!

Within the QlikView and Qlik Sense application are a number of tabs made with the parts that you would like to have highlighted within your company. In each of these tabs several parts will be visible, some called;

• Processing times for incidents per type (complaint, malfunction, etc.);
• Number of incidents per status (ready, open, etc.);
• Trend in the number of incidents (possibly also historical per status).